Financial Services New Starter Checklist
A structured onboarding toolkit designed specifically for UK financial services businesses.
The JMRT Financial Services New Starter Checklist helps regulated firms bring new employees into the business in a more organised, consistent and controlled way.
It combines practical employee onboarding with the additional checks, training, supervision and evidence that may be needed when somebody joins a financial services business.
Rather than relying on separate spreadsheets, emails and informal reminders, the toolkit gives managers, HR, Compliance and Training & Competence teams one clear process for tracking what needs to happen, who owns it and whether it has been completed.
More than a standard onboarding checklist
This version has been designed specifically with financial services environments in mind and includes 55 pre-populated onboarding tasks covering areas such as:
Pre-employment and screening
Employment and regulatory references
Fitness & Propriety
Role and regulatory classification
Qualifications and permissions
Certification staff
Senior Manager Functions
Systems and access controls
Information security
Data protection and record keeping
Conduct Rules
Consumer Duty
Customer outcomes
Vulnerable customers
Complaints
Conflicts of interest
Workplace conduct
Whistleblowing
Financial crime
AML / CTF
Sanctions
Fraud awareness
Training & Competence
Supervision
Quality standards
Competence assessment
CPD and ongoing development
Adapt the checklist to the role
Not every requirement applies to every employee.
The toolkit allows you to identify the new starter's regulatory classification and shows the intended role relevance of each task, including:
All Staff
Customer-Facing
Adviser / Regulated Activity
Conduct Rules Staff
Certification Staff
Senior Manager Function
Role / Firm Dependent
Where a task does not apply, it can simply be marked Not Required.
This makes the checklist flexible enough to use across support employees, customer-facing staff, advisers and other regulated or controlled roles.
Track evidence as well as completion
For every onboarding requirement, you can record:
Category
Area
Task
Role relevance
Owner
Due timing
Due date
Status
Evidence / record
Completion date
Notes
The workbook automatically calculates due dates from the employee's start date and highlights overdue actions.
A simple summary shows:
Applicable onboarding tasks
Tasks completed
Overdue items
Overall onboarding progress
Financial Services 30 / 60 / 90 Day Plan
The toolkit also includes a dedicated Financial Services 30 / 60 / 90 Day Plan.
The first three months are structured around:
Days 1–30 — Understand & ControlBuild knowledge of the firm's regulatory framework, systems, policies, conduct expectations and role restrictions.
Days 31–60 — Apply & EvidenceBegin applying learning in practice under the appropriate level of supervision while building evidence of quality and competence.
Days 61–90 — Demonstrate & EmbedDemonstrate consistent performance, competence and conduct, and agree any ongoing CPD, monitoring or supervision.
The plan includes suggested objectives covering regulatory responsibilities, financial crime, systems, record keeping, customer outcomes, quality, supervision and competence.
Built-in review structure
Dedicated sections are included for:
30-day onboarding review
60-day progress and competence review
90-day / probation review
This gives managers a clearer framework for discussing performance, knowledge, behaviour, quality and ongoing development.
Regulatory Notes included
The workbook also contains a Regulatory Notes & Reference Points section covering key onboarding considerations relating to areas such as:
Training & Competence
Certification
Fitness & Propriety
Conduct Rules
Senior Managers
Consumer Duty
Vulnerable customers
This helps users understand why particular onboarding activities may need to be considered.
Who is it for?
Suitable for organisations such as:
Financial advice firms
Mortgage and protection businesses
Insurance businesses
Wealth and investment firms
Consumer finance businesses
Regulated intermediaries
Financial services networks
Other FCA-regulated firms
It can be used by HR, Compliance, Training & Competence, Operations and line managers as part of a wider onboarding process.
Important
This toolkit is designed as a practical onboarding aid and is not an exhaustive regulatory checklist.
Requirements will vary depending on your firm's regulatory status, permissions, products, services, internal policies and the individual's role.
The workbook should therefore be adapted to your own compliance framework and should not be treated as a substitute for the FCA/PRA rules, the FCA Handbook, legal advice or firm-specific compliance guidance.
Digital Delivery
This is a digital product.
Your JMRT Financial Services New Starter Checklist will be supplied electronically as an Excel workbook following purchase.
There is no physical product included.
Once delivered, you can save your own copy, customise the checklist for your organisation and use it as part of your new starter onboarding process.
Better onboarding. Clearer evidence. Stronger control from day one.
JMRT Partners — Building Businesses That Last.
